Keepings: The #1 Customer Support Tool in the World
It helps businesses of all sizes handle hundreds of emails daily, including a mix of urgent and non-urgent issues.
Keeping lets you manage all customer support emails in one place and offers a help desk solution for your entire team. With a few clicks, you can get all the support emails you need, including the ones that come in through your website, social media, and other channels.
You can assign an email to a specific person or team and track the response rate. With a click, you can see how many people have responded and how long it took them to do so.
You can search by date, title, or keywords to find all the emails you need in one place. You can also search for a particular email by typing its subject.
Keeping helps you measure the effectiveness of your support team by tracking the number of emails you send and the number of people you respond to.
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